📝 Customer Feedback Survey (Please select one of the following options for each item: Excellent – Good – Average – Poor – Very Poor) Section A: Customer Information1. Name* First Last 2. Contact Number*Email* Section B: Staff Evaluation Please rate our team’s performance in the following areas:3. Sales representative’s communication* Excellent Good Average Poor Very Poor 4. Sales representative’s product knowledge* Excellent Good Average Poor Very Poor 5. Courtesy and responsiveness of other office staff* Excellent Good Average Poor Very Poor 6. Cleanliness of office and showroom environment* Excellent Good Average Poor Very Poor Section C: Product & Service Quality7. Overall product quality* Excellent Good Average Poor Very Poor 8. Product delivery experience* Excellent Good Average Poor Very Poor 9. Installation service quality* Excellent Good Average Poor Very Poor 10. Overall satisfaction with service and staff* Excellent Good Average Poor Very Poor Section D: General Feedback11. How did you hear about us?* Online search Instagram LinkedIn YouTube Referral by friend/relative Walk-in Other (please specify): Other12. How helpful was your visit to the showroom in making a purchase decision?* Excellent Good Average Poor Very Poor 13. How attractive was the interior design of the showroom?* Excellent Good Average Poor Very Poor 14. Would you consider buying from us again or recommending us to others?* Definitely Yes Probably Yes Not Sure Probably Not Definitely Not
